Official Luxriot Service Center
Prospek Vinet Cemerlang provides dedicated technical support and repair services for Luxriot users. We ensure your monitoring and security systems operate optimally, safely, and reliably.
Our Services
Comprehensive services for Luxriot users.
Troubleshooting & Repair
Quick identification and resolution of Luxriot errors to restore system stability.
Maintenance & Updates
Patches, updates, and preventive maintenance to ensure maximum performance.
Technical Consultation
Solutions for integration, optimization, and monitoring system design.
Module Replacement & Optimization
Recommendations and replacements with standard-compliant components.
Training & Assistance
Training sessions for internal teams to improve efficiency in Luxriot usage.
Service Process — Step by Step
- Report & Classification: Our support team receives the report and classifies its priority.
- Analysis & Diagnosis: Identifying root cause and proposing repair actions.
- Resolution & Validation: Repairs are carried out followed by system testing.
- Follow-up & Education: Feedback is given and training provided for prevention.
Why Choose PVC?
- Experienced Luxriot experts
- Flexible maintenance & SLA packages
- Proactive approach to prevent issues
- Comprehensive documentation and reports
FAQ — Frequently Asked Questions
How do I request a repair?
Click the 'Submit Request' button and fill out the form. Our team will contact you during working hours.
Does PVC provide onsite service?
Yes, in certain cases we provide onsite service depending on the contract/SLA.
How long does a repair take?
The timeline depends on the issue’s complexity. Our support team will provide an estimate after initial analysis.
Are monthly maintenance packages available?
Yes, we offer maintenance and support packages tailored to your needs.
Contact PVC Service Center
Report your Luxriot issues through the channels below. For urgent matters, please call us directly.
Phone
+62 817-7761-18
Email
sales@pvc.co.id
